The more you know about your workers’ skills, the faster your company can move.
That was a critical motivation for Gainwell, a leader in cloud technology in the healthcare field, when it turned to SkyHive by Cornerstone to improve talent management. Gainwell needs to move people from project to project fairly quickly as it gets new contracts with states or private companies. The company wants to improve both recruiting and retention, so better internal mobility and a skills-driven culture is a must.
“We really need to be able to staff positions quickly as we flex up and down,” says Julie Moore, Principal, Talent & Development. “If we’re working on a project for a state or client and that comes to an end, we need to be ready for the next one. Plus, we have a lot of priority roles, and with the right skills always in short supply, we can’t always fill them from the outside.”
But to do that, Gainwell needs to know the capabilities of everyone in its workforce.
It turned to SkyHive by Cornerstone.
A Quick Rollout
Implementing SkyHive Enterprise meant learning the skills of the entire Gainwell workforce, and examining the skills needed in each role. From there, Gainwell can see the skills each employee needs to learn to bridge the gap between what they know and what they need to know to progress in their careers.
출시는 2022년 3월이었습니다. Gainwell은 내부적으로 이 혁신적인 스킬 인벤토리 시스템을 "G>Force"라고 불렀습니다.
Gainwell의 목표는 직원의 80%가 최소 10개 이상의 Skill을 나열하는 스킬 프로필을 작성하도록 하는 것이었습니다. 회사 사보와 인트라넷을 통해 G>Force를 홍보했습니다. 6월 말에는 80%라는 목표를 달성했습니다. 프로필을 작성한 10,600명의 직원은 프로필당 평균 22개의 스킬을 보유하고 있었습니다.
Building employee profiles was only the beginning of Gainwell’s skills transformation journey. Leaders encouraged employees to get the most out of G>Force, and in July the company launched the training, career pathing, and mentoring modules. This means employees indicate their desired career path. From there, employees can find mentors, courses, projects, and new internal jobs all based on the skills they want and need to add.
Mentors, Courses, and Career Paths
2022년 말까지 Gainwell의 83%는 스킬 프로필을 보유했습니다.
직원이 교육, 프로젝트를 완료하거나 자격증을 취득하면 새로운 스킬이나 추가된 숙련도로 프로필을 업데이트합니다. 무어의 팀은 직원들이 최소한 분기별 또는 반기별로 이를 검토하도록 권장하고 있습니다.
이제 11,000명의 직원이 근무하는 G>Force와 함께합니다:
- Has a skills inventory to identify internal employees to fill open positions and promote from within
- 성장과 기회의 문화를 제공하여 채용 및 유지율을 개선하고 있습니다.
- 중요한 프로젝트에 직원의 전문 지식을 활용하고, 이제 AWS 또는 애자일과 같은 분야에서 누가 스킬을 보유하고 있는지 파악합니다.
Employees are happy, too. In a recent survey, G>Force scored a strong Net Promoter Score of 39. Said one employee: “The Skill Profile Development is an amazing tool. Whenever I get a chance I go into it, add skills I've developed, and seek more.” Another survey respondent said, “Gainwell University helped improve my skills development and other free online courses through G>force. It’s a wonderful tool that every employee should use to their advantage.”
To learn more about Gainwell’s skills transformation journey, read the full case study.
Are you ready to become a skills-based organization? Book a demo with SkyHive by Cornerstone today.
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